Common Problems
1. When I turn my computer on it makes a beeping sound, but nothing appears on screen. Solution: If the machine is not covered by any warranties, unplug from the mains and remove the case via the screws at the back of the computer. Once the case is free, lift it off carefully and check all cables, PCI cards and memory modules are seated firmly in their sockets. If the computer is covered by warranty, call the manufacturer's customer careline.
2. My computer has recently begun to run extremely slowly, takes great pleasure in crashing regularly and the hard disk is always grinding away at the simplest of tasks. Solution: Firstly, see if your hard disk is fragmented. In Windows 95/98/200/Me go to Start, click on Programs, Accessories, then System Tools, then click on Disk Defragmenter. Select the drive where Windows is installed (Usually C:) and click 'OK'. Then click 'Start' in the defragmenter window. This may take several hours depending on the size and condition of your disks. In Windows XP, click on Start, All Programs, Accessories, System Tools and then Disk Defragmenter. Select Drive C: and click 'Defragment'. If the computer still runs slowly, you can run ScanDisk in Windows 95/98/2000/Me. Do this by clicking on Start, Programs, Accessories, System Tools and then ScanDisk. Select C: and select the Thorough option. This may take up to one hour. If the computer is still slow, it may benefit from more memory. See the table below for the recommended amounts of memory for each version of Windows.
Version Minimum RAM Recommended RAM
Windows 95 4MB 16MB
Windows 98 16MB 80MB
Windows 2000 32MB 128MB
Windows ME 64MB 192MB
Windows NT4.0 64MB 192MB
Windows XP 128MB 256MB
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3. The icons on my desktop, and the Start bar at the bottom of my screen are too large / too small for my preference. Solution: Right-click on a blank area of the desktop and, from the drop down list, select 'Properties'. Click on the 'Settings' tab, and locate the slider for Screen Resolution. If the icons appear too small, move in one segment to the left, and if they appear too large move it to the right. If the screen fails to reappear, wait 15 seconds and the settings will be restored.
4. My mouse is becoming harder to move, and it is now easier to use keys to navigate Windows than my mouse. The mouse movement is very erratic and lumpy. Solution: This is a classic case of dirty mouse rollers. Remove the mouse ball by rotating the disc in the way the arrows on the underside of the mouse indicate, remove the ball entirely and clean the rollers on which the ball rubs with your fingernail, removing the dirt that has accumulated around the rollers. Replace the ballm and the disc over it, rotating the disc the opposite way than the rotation that removed it. If you can't be bothered with all of this, you should buy an optical mouse as these do not suffer from this problem.
Buying A New Computer
A few years ago you could walk in to any computer store, outline your needs and a computer would be provided to meet your needs. Nowadays if you did this in PC World the assistant would sound rather like this: 'You could try this one, but there's always this one, but then again that one over there is a great machine...' If you really cannot be bothered with all the hassle and confusion, you should walk in with a set list of specifications. How, you say? Well, see the list below for recommended uses compared to price and specifications...
Typing / Internet / Excel Spreadsheets
Processor: Intel Pentium III or AMD Duron / Athlon or Equivalent, 600 MHz and Above
RAM: 128 MB SDRAM or DDR RAM or Above
Hard Disk: 12 GB or Above
Graphics: Integrated
Sound: Integrated
Basic or older games / PowerPoint / Word Excel / Internet
Processor: Intel Pentium 4 or AMD Athlon XP Series - 1 GHz or Above
RAM: 160 MB or Above SDRAM or DDR RAM
Hard Disk: 20 GB or Above
Graphics: 32 MB Integrated
Sound: Integrated
Newer Games / All Office applications / Internet / Online Games
Processor: Intel Pentium 4 or Athlon XP Series - 1.5 GHz or Above
RAM: 256 MB DDR RAM or Above
Hard Disk: 30 GB or Above
Graphics: 64 MB nVidia / ATi or Equivalent
Sound: Integrated